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1. The PTZ security camera only supports 2.4G Hz Wi-Fi, not compatible with 5GHz.
2. Remote control on "YCC365Plus" (free download and use). Please read further instruction on user manual.
3. With Micro SD/TF card slot, supported Max. 128GB Micro SD card (Not Included).
4. Not supported with Alex.
5. Need to be plugged in the power supply/outlet for 24/7 recording
1: Connect to home Wi-Fi with the APP
2: Connect this TOGUARD PTZ camera to your home router with Ethernet cable
TOGUARD security camera comes with dual lens, which achieves a resolution as high as 2*2MP. That is twice clearer video footage with more visible details.
You can store all of recorded security surveillance footage by using a Micro SD card (not included). Cloud servers assigned in the United States to protect your privacy maximum( free experience for 30 days ).
TOGUARD wireless PTZ security camera can be connected to free APP "YCC365Plus", you can also share the device with your family and friends. Support multiple people to watch the video of the same camera at the same time.
1：Which transport methods do you offer?
We have warehouses all over the world, providing DHL Express, USPS, Canada post and other transportation methods.
According to your country, you will be given a relatively close shipping location.
The United States, Canada, France, the United Kingdom, Germany, Italy, Spain, Australia, Japan these countries need 2-10 days to arrive, other countries need 10-20 days
2：How can I track my order?
When you complete the purchase, we will provide you with an order number (to send you the order number via email), you can query this website based on this order number at https://t.17track.net Logistics information